Thank you for purchasing our digital product. We strive to provide high-quality content and services to our customers. Please read our return and refund policy carefully to understand your rights and obligations.

1. Digital Product Return Policy

Due to the nature of digital products, all sales are final. Once you have gained access to the product, we cannot offer a refund, exchange, or return. This policy is in place to protect our intellectual property and to ensure the quality and integrity of our digital products.

2. Exceptions to the Policy

We understand that exceptional circumstances can occur with respect to the character of the product we supply. Therefore, we honor requests for a refund for the following reasons:

  • Non-delivery of the product: In some cases, download issues may occur. Claims for non-delivery must be submitted to our Customer Support within 7 days from the order placing date. We will investigate the issue and provide a resolution.
  • Download and Unzipping Issues: It may happen that you are having problems while downloading the product or unzipping it. Claims regarding such issues must be submitted to our Customer Support within 7 days. If we cannot assist you in resolving the issue, we will provide a refund.
  • Major defects: Although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be reported to our Customer Support within 7 days. We reserve the right to rectify the error or defect within a reasonable timeframe. If any deficiency is approved and we fail to correct it within a reasonable timeframe, we will provide a refund.

3. How to Request a Refund

To request a refund, please contact our Customer Support team at [Your Contact Information] with the following information:

  • Your name and contact information
  • The date of purchase
  • The reason for requesting a refund
  • Any supporting documentation or screenshots

Our Customer Support team will review your request and respond within 5-7 business days. If your refund request is approved, the refund will be processed within 10 business days, and a credit will be applied to your original method of payment.

4. Contact Information

If you have any questions or concerns about our return and refund policy, please contact us at:

digivamps
digivamps@gmail.com
9399257689

We appreciate your understanding and cooperation.

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